need to have inside access to your house to clean your system. If you
are a first time customer we also need to access the attic for a
Please remove any valuable, fragile or irreplaceable items from the
fireplace and hearth area. We are not responsible for broken items if not removed around the work area prior to our arrival.
Please move cars and other valuables around the exterior chimney area and make access for our service truck.
Please do not have a
fire in the fireplace the night before our visit, and if you have gas
logs, make sure they are not turned on the day of our visit. You do
not have to clean out your fireplace/stove, we will
take care of cold ashes.
Since we have to be in and out, please secure
Cleanings can take up to 2hrs to complete. If you cannot be home
at the time, you will need to make arrangements for someone to meet us
there. We respectfully ask that this person be a
accept cash, checks and credit cards.
Payment is due on
If you have to cancel or reschedule your appointment please
do so 12 hrs in advance or a $40.00 cancellation may apply.